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SparkleCloud · The platform Everything to find, help and keep your customers
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Customers & work CRM & sales Contacts, deals and quotes Projects & tasks Planning, onboarding and customer portal Subscriptions & invoices Recurring invoicing Office Documents, spreadsheets and presentations
Communication & service Connect Chat, calls and video meetings Mail Any mailbox, including Gmail and Microsoft 365 Customer service Widget, WhatsApp, Instagram, Messenger and e-mail
AI & automation AI Studio Your own AI assistants and company knowledge AI Agents 24/7 digital staff on every channel Workflows Automate follow-up MCP & integrations Sparkle from any AI tool
Online growth Websites Live fast, easy to edit yourself Webshops Sell with stock, payments and shipping Site Optimizer Findable in Google and ChatGPT
Insight & control BI DashboardsIn Compleet All your numbers live in one view MonitoringIn Compleet Servers, uptime and SSL monitored
Products · Also without SparkleCloud Start with one product
Websites Get your website live fast and edit it yourself Templates and AI copyYour own domain and hosting View Websites Webshops Sell online with stock, payments and shipping iDEAL, credit card and KlarnaStock and shipping labels View Webshops Site Optimizer Findable in Google and in ChatGPT, Gemini and Perplexity SEO and AI score per pageImprovements in one click View Site Optimizer Customer service Widget, WhatsApp, Instagram, Messenger and e-mail in one inbox AI answers 24/7Hand-over to your team View Customer service
Choosing SparkleCloud Compleet? All these products are included. See pricing
By goal More leads From visitor to customer, automatically Automate customer service 24/7 answers with AI agents New website Live fast and easy to find Get a grip on your numbers One dashboard for everything
By industry Business services Consultants, accountants, agencies Retail & webshops Shop, webshop and customer service Installation & engineering Quotes, scheduling and service Education & childcare Parents well informed, 24/7
For agencies Become a Sparkle partner Offer your clients one platform and earn recurring commission. Partner programme
Compare SparkleCloud vs HubSpot One fixed price, data in the EU SparkleCloud vs Salesforce No implementation project Separate tools vs Sparkle What you save per year
About us Security & EU hosting Your data stays in Europe Our team Direct contact with the developers Cases Customer results
Case WeReply responds 64% faster With AI Agents and CRM & sales in one environment. Read the case study
Learn Blog Practical tips on AI and growth Knowledge base Guides and answers
Free tools AI visibility check How visible are you in ChatGPT? Savings calculator Separate products or Compleet?
Free tool Are you visible in ChatGPT? Enter your URL and get your AI visibility score within a minute. Run the check
CUSTOMER SERVICE · COMMUNICATION & SERVICE

All your customer questions in one inbox, answered 24/7.

Website widget, WhatsApp, Instagram, Messenger and email together. AI answers the standard questions, your team the rest.

Try free for 14 days Book a demo

No commitments · Live fast · Hosted in Europe

Included in SparkleCloud Compleet, or separately from €99 p/m · Compare plans

HOW IT WORKS

Every channel, one team, with AI up front.

Every channel in the same inbox

Customers pick their channel, you work from one inbox. Every conversation sits with the customer profile.

  • Website widget, WhatsApp, Instagram, Messenger and email
  • Assigning and internal notes
  • Full history per customer

AI answers most questions by itself

An AI agent knows your business and answers within seconds, also in the evening. Difficult questions go to your team with a summary.

  • Answers from your own knowledge
  • Handover to your team with a summary
  • You decide what the AI may do

See what customers ask

Response time, satisfaction and the most frequently asked questions per channel. That way you know what to improve.

  • Response time per channel
  • Satisfaction after every conversation
  • Top questions for your knowledge base
WHAT IT DELIVERS

Faster replies, less work.

24/7 reachable on every channel
71% of questions resolved by AI at WeReply
−64% response time at WeReply
1 inbox for your whole team
MINI CASE STUDY · WEREPLY −64% response time on customer questions
“Our AI agent now answers most questions on its own. My team finally has time for the tricky conversations.” Jasmijn Verhoef, operations manager
Read the case study

Questions about Customer service

Customer service is part of SparkleCloud Compleet. You can also take it separately for €99 p/m.

Website widget, WhatsApp Business, Instagram, Facebook Messenger and email.

The agent only answers from your own knowledge and cites its source. If it is unsure, the question goes to your team.

Yes. We help you connect it in a few minutes.

DISCOVER THE PLATFORM

One platform, everything connected

You are viewing: Customer service Works together
Customers & work CRM & sales Every customer conversation goes into the file. Projects & tasks Subscriptions & invoices Office
Communication & service Connect Difficult questions go to your team in Connect. Mail Customer service Here
AI & automation AI Studio AI Agents AI answers questions on every channel. Workflows MCP & integrations
Online growth Websites In Compleet Webshops In Compleet Site Optimizer In Compleet
Insight & control BI Dashboards In Compleet Monitoring In Compleet

The platform is in every plan. Parts marked “In Compleet” are only available with Compleet.

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Every customer helped quickly, even at eleven at night.

Try free for 14 days Book a demo

No commitments · Live fast · Hosted in Europe