Effective Date: 29-06-2026
Last Updated: 29-06-2026

These Terms of Service (“Terms”) govern your access to and use of SparkleCloud.ai, including our website, applications, products, APIs, software, and related services (collectively, the “Services”).

By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Who We Are

SparkleCloud.ai (“SparkleCloud,” “we,” “us,” or “our”) provides cloud-based and AI-powered services through sparklecloud.ai.

2. Eligibility

You must be at least 13 years old, or the minimum legal age in your jurisdiction, to use the Services. If you use the Services on behalf of a company or organization, you represent that you have authority to bind that organization to these Terms.

3. Accounts

You may need to create an account to access certain features. You agree to provide accurate and complete information and to keep your account information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly if you believe your account has been compromised.

4. Use of the Services

You agree to use the Services only in accordance with these Terms and applicable law.

You may not:

• Use the Services for unlawful, harmful, fraudulent, or abusive purposes

• Attempt to gain unauthorized access to systems, accounts, data, or networks

• Interfere with or disrupt the Services

• Reverse engineer, decompile, or attempt to extract source code, except where permitted by law

• Upload malware, malicious code, or harmful content

• Violate intellectual property, privacy, or other rights of others

• Use the Services to generate or distribute illegal, deceptive, or harmful content

• Overload, scrape, crawl, or use automated systems without permission

• Resell or sublicense the Services unless expressly authorized

5. User Content

You may submit content to the Services, including prompts, files, text, data, feedback, or other materials (“User Content”).

You retain ownership of your User Content. By submitting User Content, you grant SparkleCloud a limited license to host, process, transmit, display, and use User Content as necessary to provide, maintain, secure, and improve the Services.

You represent that you have all rights and permissions necessary to submit User Content and that your User Content does not violate these Terms or applicable law.

6. AI-Generated Output

If the Services generate AI-assisted content, predictions, recommendations, summaries, code, analysis, or other outputs (“Output”), you are responsible for reviewing and validating Output before relying on it.

AI-generated Output may be inaccurate, incomplete, offensive, outdated, or unsuitable for your intended use. SparkleCloud does not guarantee that Output will be correct, error-free, or appropriate for any specific purpose.

You should not rely on Output as professional advice, including legal, medical, financial, tax, security, or compliance advice.

7. Customer Data and Confidentiality

We will use commercially reasonable efforts to protect User Content and customer data. However, you are responsible for determining whether the Services are appropriate for the sensitivity of the data you submit.

Do not submit regulated, highly sensitive, or confidential information unless your agreement with SparkleCloud expressly permits it and appropriate safeguards are in place.

8. Subscriptions, Fees, and Payment

Some Services may require payment. By purchasing a paid plan, you agree to pay all applicable fees, taxes, and charges.

Unless otherwise stated:

• Subscription fees are billed in advance

• Payments are non-refundable except where required by law

• Plans may renew automatically

• You authorize us or our payment processor to charge your payment method

• You are responsible for keeping billing information accurate

We may change pricing or plan features with notice where required by law.

9. Free Trials and Beta Features

We may offer free trials, previews, beta features, or experimental services. These may be modified, suspended, or discontinued at any time.

Beta features are provided “as is” and may be less reliable than generally available features.

10. Intellectual Property

The Services, including software, designs, trademarks, logos, models, systems, and other materials, are owned by SparkleCloud or its licensors and are protected by intellectual property laws.

These Terms do not grant you ownership of the Services or any SparkleCloud intellectual property.

You may not use SparkleCloud’s name, logo, or branding without prior written permission.

11. Feedback

If you provide feedback, suggestions, or ideas, you grant SparkleCloud the right to use them without restriction or compensation to you.

12. Third-Party Services

The Services may integrate with or link to third-party products or services. SparkleCloud is not responsible for third-party services, and your use of them may be governed by separate terms and policies.

13. Service Availability

We aim to provide reliable Services, but we do not guarantee uninterrupted, secure, or error-free operation. We may modify, suspend, or discontinue all or part of the Services at any time.

14. Termination

You may stop using the Services at any time.

We may suspend or terminate your access if:

• You violate these Terms

• Your use poses a security, legal, or operational risk

• Required payments are overdue

• We are required to do so by law

• We discontinue the Services

Upon termination, your right to use the Services will end immediately. Certain provisions of these Terms will survive termination, including intellectual property, payment obligations, disclaimers, limitations of liability, and dispute provisions.

15. Disclaimers

The Services are provided “as is” and “as available.”

To the fullest extent permitted by law, SparkleCloud disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and reliability.

We do not guarantee that the Services or Output will meet your requirements or be free from errors, vulnerabilities, interruptions, or harmful components.

16. Limitation of Liability

To the fullest extent permitted by law, SparkleCloud and its affiliates, officers, employees, contractors, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, goodwill, or business interruption.

To the fullest extent permitted by law, SparkleCloud’s total liability for any claim relating to the Services or these Terms will not exceed the amount you paid to SparkleCloud for the Services in the 12 months before the claim arose, or $100 if you have not paid anything.

17. Indemnification

You agree to indemnify and hold harmless SparkleCloud and its affiliates, officers, employees, contractors, and licensors from claims, damages, liabilities, losses, and expenses arising from:

• Your use of the Services

• Your User Content

• Your violation of these Terms

• Your violation of applicable law or third-party rights

18. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction], without regard to conflict of law rules.

Any disputes will be resolved in the courts located in [Insert Venue/Jurisdiction], unless otherwise required by applicable law.

19. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the “Last Updated” date.

Your continued use of the Services after changes become effective means you accept the updated Terms.

20. Contact Us

For questions about these Terms, contact us at:

SparkleCloud.ai
Email: info@sparklecloud.ai
Address: Graftermeerstraat 22C, 2131 AC Hoofddorp